Ice cream-cake Restaurants Fitouts

Expert Ice Cream & Cake Shop Design & Fitouts Australia

Turning Your Sweet Passion into a High-Performing Reality

The secret to a successful dessert destination isn’t just the perfect scoop or a flawless glaze; it’s a floor plan that flows. At Petra Group, we specialise in end-to-end ice cream and cake shop fitouts that balance front-of-house “wow factor” aesthetics with back-of-house precision cooling and efficiency.

Whether you are launching an artisanal gelato boutique or a high-volume commercial cake parlour, we design spaces that work as hard as you do. From managing critical temperature zones for delicate pastries to creating the perfect “Instagrammable” seating area, we ensure your business is built for success.

Our Specialist Ice Cream & Cake Shop Services

Building a high-end dessert destination requires specific technical knowledge of temperature control and food display that general shopfitters often overlook. We cover every aspect of the build:

  • Precision Dessert Kitchen Engineering: Strategic placement of blast chillers, commercial pasteurisers, and planetary mixers to ensure a seamless workflow and consistent product quality.

  • Bespoke Refrigerated Displays: Custom-built gelato pozzetti, high-clarity cake cabinets, and tempered chocolate displays designed to showcase your creations while maintaining perfect humidity and temperature.

  • Advanced Climate & Temperature Control: High-performance cooling systems and specialized ventilation designed to combat the Australian heat, ensuring your shop stays cool and your ice cream never melts.

  • Council & Health Compliance: We ensure your layout meets all Australian Standards (AS 4674-2004) for food premises, specifically focusing on dairy handling and sanitation, while managing your DA or CDC approvals.

Why Workflow is Everything in Dessert & Cake Shop Design

An ice cream and cake shop has unique “zones” that must be carefully managed to maintain product texture and service speed. Our designs focus on the four pillars of movement:

  • 1. The Cold Chain Production Zone: Strategic mapping of pasteurisers, gelato machines, and blast chillers to ensure mixtures move to the freezing stage instantly for perfect crystallisation.

  • 2. Delicate Decorating Stations: Dedicated cake-finishing areas separated from heat sources (like ovens) to ensure icing and chocolate decorations remain stable during the artistic process.

  • 3. High-Clarity Service Flow: Customer queuing paths designed so patrons can browse the gelato flavours or cake tiers without blocking the staff’s path to the serving counter.

  • 4. Specialized Sanitation Area: Positioning of high-spec wash stations for dairy equipment to ensure constant hygiene and compliance without interrupting the main production flow.

Zone Focus Key Equipment
Cold Production Gelato making and base preparation Pasteurisers, batch freezers, and blast chillers
Pastry & Decor Cake assembly and delicate finishing Refrigerated marble benches, planetary mixers, and tempering machines
Presentation Customer visual experience and service High-clarity gelato pozzetti, upright cake displays, and espresso stations
Sanitation Dairy-safe hygiene and tool cleaning High-temperature sterilisers, deep scrap sinks, and commercial dishwashers

From Concept to First Scoop: Our Process

With over 20 years of hands-on industry expertise, we transform the complexities of ice cream and cake shop design and fitouts into a seamless, stress-free journey. We handle every technical detail—from precision temperature mapping to high-end joinery—so you can focus on perfecting your recipes and building your brand.

Ready to Start Your Journey?

Don’t settle for a generic kitchen. Build an ice cream and cake destination that is optimised for growth, efficiency, and undeniable style.

  • Consultation: We discuss your specific flavour profiles, production volume, and aesthetic vision.

  • Design & 3D Modelling: Experience a digital walkthrough of your dessert parlour and temperature-controlled zones before a single nail is driven.

  • Equipment Sourcing: We provide premium gelato machines, blast chillers, and bespoke display cabinetry through the Petra Group network.

  • The Build: Our expert trades manage the specialised electrical loads, precision plumbing, and custom shop fitting required for high-spec refrigeration.

  • Handover: We calibrate all cooling systems, test every display, and ensure your space is 100% ready for the grand opening rush.

FAQ

Learn more about services

What makes ice cream and cake shop design different from a standard café fitout?

Unlike a standard café, a dessert-focused venue requires extreme precision in temperature and humidity control. While a café focuses heavily on the espresso machine and a small prep area, an ice cream and cake shop is a “controlled environment” business.

The key differences include:

  • Specialised Power Requirements: Gelato machines and large-scale refrigeration units have high electrical draws, often requiring 3-phase power upgrades that standard cafés might not need.

  • Climate Zoning: You need dedicated “cold zones” for production and “tempered zones” for chocolate or cake decorating to prevent melting, even when the front-of-house is packed with customers.

  • High-Visibility Display Engineering: Cake and gelato displays must be fog-free and maintain a perfect temperature balance so the product looks enticing without compromising its structural integrity.

  • Specific Health Codes: Handling dairy-based products involves stricter sanitation protocols. Our designs ensure your plumbing and surfaces meet the highest Australian food safety standards for dairy handling.

Do I need a specific type of floor for a commercial ice cream and cake shop?

Absolutely. Because you are dealing with dairy products, sugars, and frequent wash-downs, the flooring in your production and service areas must meet strict Australian health and safety standards. A standard retail floor will not suffice.

The ideal flooring for a dessert venue must offer:

  • Non-Slip Texture: Essential for safety, especially around gelato machines and wash stations where condensation or spills can occur.

  • Non-Porous Surfaces: Dairy products can harbour bacteria if they seep into grout or porous tiles. We typically recommend epoxy resin or high-grade commercial vinyl with coved skirting (where the floor curves up the wall) to eliminate corners where bacteria can grow.

  • Thermal Shock Resistance: In cake production areas, floors may need to withstand the temperature shift between cold storage and ambient prep zones.

  • Easy Drainage: We design the floor with a slight fall toward high-quality floor wastes to make the nightly “deep clean” fast and efficient.

How do you manage heat and ventilation in a small ice cream and cake shop?

In a dessert venue, heat management is actually more critical than in almost any other food business. While you may not always have large ovens, your refrigeration motors (compressors) generate a massive amount of heat as they work to keep your gelato and cakes frozen. If this heat isn’t managed, your shop will become uncomfortably warm, and your equipment will eventually fail.

We solve this through three strategic engineering methods:

  • Remote Motor Installation: Whenever space and budget allow, we move the noisy, heat-generating compressors to a rooftop or an external well-ventilated area. This keeps your service area whisper-quiet and perfectly cool.

  • Dedicated Exhaust Systems: For shops that bake their own sponge cakes or pastries, we install high-velocity extraction hoods specifically positioned to pull heat and steam out of the building before it can affect the “cold chain” zones.

  • Intelligent HVAC Balancing: We synchronise your air conditioning with your refrigeration layout. This ensures that the cool air from your AC isn’t being “sucked away” by your exhaust fans, maintaining a stable temperature for both your customers and your delicate cake displays.

Can you help with the DA/CDC approval for an ice cream or cake shop?

Yes, absolutely. Navigating the legal requirements for a food business in Australia is one of the most stressful parts of a fitout, but we handle the entire process for you. Because ice cream and cake shops deal with high-risk food groups (dairy and eggs), the requirements are often stricter than a standard retail store.

Our compliance team manages:

  • DA (Development Application): If your shop requires a change of use or significant external modifications, we manage the submission to your local council (e.g., Sydney City, Parramatta, or Bayside Council).

  • CDC (Complying Development Certificate): If your project meets specific criteria, we can fast-track the approval through a private certifier, often saving you weeks of waiting.

  • Health & Waste Management: We ensure your plans include the necessary grease traps, triple-cell sinks, and specialised floor waste required by Australian health authorities.

  • AS 4674-2004 Compliance: Every drawing we produce is designed to meet the Australian Standard for the Design, Construction, and Fit-out of Food Premises.

Can I integrate my retail area and kitchen in an "Open Plan" ice cream or cake shop?

Yes, you can—and in the modern Australian hospitality market, “theatre” is a massive selling point. Customers love seeing gelato being churned or cakes being decorated in real-time. However, an open-plan dessert shop requires much more sophisticated engineering than a traditional closed kitchen.

To make an open-plan layout successful and compliant, we focus on:

  • Acoustic & Heat Barriers: While the plan is “open,” we use strategic glass partitioning or high-velocity “air curtains.” This prevents the heat from your ovens or the noise of your batch freezers from disrupting the customer’s peaceful dining experience.

  • Aesthetic Compliance: In an open kitchen, every surface must be “Food Grade” but also “Designer Grade.” We use stainless steel, stone, or high-pressure laminates that are easy to sterilise but look beautiful under pendant lighting.

  • Strategic Sightlines: We design the space so customers see the “artistry” (the decorating and the churning) while we tuck the “utility” (the dishwashing area and ingredient storage) behind clever architectural features or half-walls.

  • Hygiene Barriers: Even in an open layout, Australian health standards require a clear separation between the public and food preparation surfaces. We integrate custom-designed “sneeze guards” and raised counters that protect your product without blocking the view.

Visit us

5/62 Hume Hwy, Lansvale NSW 2166, Australia

See Directions

Call us

02 9723 4555